- If emergency assistance is required, contact Aon Protect Assistance (PDF) +44 (0)20 7173 7797. You will be asked to provide your policy number which can be found in the applicable policy document. The link to the current document is:
- Please note that the Emergency Assistance provider must be contacted in the event that emergency repatriation is required.
- All incidents should be notified to your Departmental Administrator and the Insurance Office as soon as possible. Notification to the Insurance Office must be made within 28 days of the incident even if you have not returned to the UK within that time.
- It is a policy condition that you report any loss, theft or crime to the police or relevant security personnel immediately and obtain a written and signed report.