Information for New Users

The following information is intended as a guide if you are new, or a returning user, to Oracle Financials at the University of Oxford. 

Training for University staff on Oracle Financials is delivered by the Training team in the Financial Systems Support Centre, as well as training on broader topics of financial management at the University.

Training is usually classroom-based, with some courses available online through CoSy.

New Oracle Financials users or those who are changing finance roles must complete the relevant training before access to the system will be given, in line with the 'Training Before Access' policy.

The training you need will depend on your user role in Oracle Financials. Your user role determines the tasks that you can perform in the system and this information should be included in your new user form. Alternatively, you can check with your Divisional Financial Controller.

More guidance about the training required for your role can be found on the Guidance on Courses page.

If you have any questions, you can contact the Training team at or 01865 (6) 16176.

A range of resources is available online to help you with using Oracle Financials:

There are two system-related publications that include critical information and updates about Oracle Financials as well as general tips and advice.

The Financial Systems Support Update is sent by email every second Wednesday to all users of the Oracle Financials system (excluding those who use the system for shopping and nothing else). It is intended to keep users updated on any system-related issues and any planned changes. Previous editions are available online in the archive. All new system users will be added automatically to the distribution list for this publication.

The Shopping News is a brief email sent periodically to all University users of the iProcurement system, which allows users to shop for goods and services. This publication focuses on practical shopping-related issues, like changes to pricing and products, new catalogues and preferred suppliers. Previous editions are available online in the archive. All new iProcurement users will be added automatically to the distribution list for this publication.

If you have any questions, please contact the Finance Communications team on or (6) 16060.

Who to contact for help

If you need help with using the system, you can contact the Financial Systems Customer Services team:

Tel: 01865 (2) 84800
Fax: 01865 (2) 84880

The team is available from 8am to 5pm Monday to Friday (except Bank Holidays, Easter and Christmas).

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Financials R12 Live Practice Environment
20 Jul 2021, 08:59 5 Jun 2019, 14:53

Contact Us

 : Financial Systems
       Finance Division
       University of Oxford
       23-38 Hythe Bridge Street
       OX1 2ET
 : 01865 (2) 84800
 : Contact Financial Systems    

 : Opening hours:
       8.00am - 5.00pm
       Monday - Friday (except Bank
       Holidays, Easter and