Information for New Users

The following information is intended as a guide if you are new, or a returning user, to Oracle Financials at the University of Oxford. 

In order to be set up with an Oracle Financials account, you will need an Oxford username (also known as Single Sign On) and a CoreHR Employee number. If you are new to the university or have changed roles, you may need to discuss these with your department.

When you have this information, you will need to arrange the completion of a New User form. If you have returned to the university, or changed departments, and you have previously had an Oracle Financials account, you may need to select the ‘Reactivate User’ option on this form. If you have an active Oracle account and you are moving departments, you will need to arrange the completion of a Change User form.

All requests and changes must be authorised by the authorised signatory for your department. If you are unsure who this might be, or which form you will need, please don’t hesitate to contact the Customer Services team at or on (2)84800.

When your form has been authorised and submitted, the Support Centre will set up your Oracle access. You will receive your Oracle Financials log in information shortly afterwards.

Depending on the access requested, you may have to complete online or classroom training. If you require more than one responsibility, access is granted to each role separately as soon as you have completed the training. There is further detail about this on the Managing Access to Oracle pages.

Training for University staff on Oracle Financials is delivered by the Training team in the Financial Systems Support Centre, as well as training on broader topics of financial management at the University.

Training is usually classroom-based, with some courses available online through CoSy.

New Oracle Financials users or those who are changing finance roles must complete the relevant training before access to the system will be given, in line with the 'Training Before Access' policy.

The training you need will depend on your user role in Oracle Financials. Your user role determines the tasks that you can perform in the system and this information should be included in your new user form. Alternatively, you can check with your Divisional Financial Controller.

More guidance about the training required for your role can be found on the Guidance on Courses page.

If you have any questions, you can contact the Training team at or 01865 (6) 16176.

A range of resources is available online to help you with using Oracle Financials:

There are two system-related publications that include critical information and updates about Oracle Financials as well as general tips and advice.

The Financial Systems Support Update is sent by email every second Wednesday to all users of the Oracle Financials system (excluding those who use the system for shopping and nothing else). It is intended to keep users updated on any system-related issues and any planned changes. Previous editions are available online in the archive. All new system users will be added automatically to the distribution list for this publication.

The Shopping News is a brief email sent periodically to all University users of the iProcurement system, which allows users to shop for goods and services. This publication focuses on practical shopping-related issues, like changes to pricing and products, new catalogues and preferred suppliers. Previous editions are available online in the archive. All new iProcurement users will be added automatically to the distribution list for this publication.

If you have any questions, please contact the Finance Communications team on or (6) 16060.

Who to contact for help

If you need help with using the system, you can contact the Financial Systems Customer Services team:

Tel: 01865 (2) 84800
Fax: 01865 (2) 84880

The team is available from 8am to 5pm Monday to Friday (except Bank Holidays, Easter and Christmas).

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Contact Us

 : Financial Systems
       Finance Division
       University of Oxford
       23-38 Hythe Bridge Street
       OX1 2ET
 : 01865 (2) 84800
 : Contact Financial Systems    

 : Opening hours:
       8.00am - 5.00pm
       Monday - Friday (except Bank
       Holidays, Easter and