The SAP Concur 24/7 Support Desk is your first port of call for queries about using the eExpenses system. Contact them on 0800 389 8758 or via Help within SAP Concur which also offers a chat function.
For issues relating to accessing eExpenses please see Managing access to eExpenses for information on how staff, postgraduate and undergraduate students are set up and the forms needed to add and remove access if required.
All expenses must be in accordance with the four mandatory Principles.
Value for money is achieved.
Expenses should only be used when it is not possible and/or practical for the University to pay for the good or service directly.
Costs incurred are for business purposes only, and the individual does not receive a personal benefit.
Only actual and evidenced costs are reclaimed.
The University will only reimburse costs undertaken for necessary business purposes as part of an individual’s requirement to perform their duties of employment or conduct University business.
All expense claims should be properly recorded and evidenced with supporting receipts or proof of purchase and the reason for the claim.