"…with overall responsibility for my department’s finance function, I am keen to ensure that I understand both how it’s performing, and how I can help my team resolve any challenges they are facing. The dashboard provides valuable insight into trends affecting processing times, but crucially also the data required to address them, whether by working with end users, revisiting process or training, or looking at IT solutions. My team see it as an invaluable means of continuing to improve the service we provide, allowing them to focus on those areas where their effort is best directed..."
Jo Harris – Director of Finance, Saïd Business School