New look! eExpenses SAP Concur NextGen UI 12 September 2022

SAP Concur have responded to their users’ feedback and requests to improve functionality and accessibility by updating the claimant screens (there are no changes to the approver screens).

What is changing?

The changes are designed to make submitting claims quicker and easier by:

  • Reducing the need to move between tabs e.g. to view receipts; 
  • Aligning the web based interface look and feel with the SAP Concur app;
  • Improving visibility and room to work on screen;
  • Providing clearer visual cues and alerts for actions required.

Do I need to do anything?

You don’t need to do anything to update eExpenses. When you log in after the NextGen UI goes live on 12 September, you will see the new screens.

You may wish to prepare for the updates by reviewing the videos and training below.

Help and support

Support on using eExpenses is available via the SAP Concur Helpdesk. Contact them on 0800 389 8758 or via Help within eExpenses, which offers a web form and chat function.

Videos and training

Expand All

This introductory video (1:38) and demo video (run time 6:45) provide a guide to the new look of the system and the new screens you will see.

Fully updated training is also available on CoSy.

Resources for administrators

Distributable resources are available for administrators to help inform your claimants of the changes and how they affect them.


Log in to SAP Concur eExpenses

Only use this link, do not access via SAP Concur website. Re-click here if session times out


SAP Concur 24/7 support: 0800 389 8758 

Try the app!

When eExpenses is live in your department, download the app and log in using:

  • Verified email address or
  • SSO (in format or
  • University unique mobile code (95D6V7)


Guidance and support