|
Ref
|
Issue
|
Affects
|
Tips
|
Fix
|
|
1
|
Payroll detail costs not visible at Total Employee level
|
Summary of Employees, Payroll Planning cube, iPayroll FTE cube
|
View at cost code combo level for full details; meanwhile, cost centre totals remain correct.
|
Fix proposed after Q1 (too risky to introduce earlier).
|
|
2
|
Employee details can't be edited
|
Cost code combos with recent* BFT Payroll Journal postings
*i.e. posted earlier in the day
|
Wait until the next day, allowing time for overnight security correction
|
Fix to be investigated. (Complex process)
|
|
3
|
Error message when trying to open Summary of Employees
|
1. Anyone clicking on SoE button, when Landing Page Cost Centre box is blank.
2. A few other users
|
1. Fill in the LP Cost Centre box
2. If 1 does not work, use Payroll Planning
|
A fix has been provided by our
Consultants and is currently undergoing testing.
|
|
4
|
Can't enter text in Summary of Employees Comments cells
|
SoE users
|
sorry, no workaround
|
To be assessed
|
|
5
|
Summary of Employees - Export (snapshot to Excel) limited to 25 cost centres
|
SoE users
|
Select fewer cost centres for export
|
We’re hoping to change this to the system maximum of 50 cost centres, but it’s risky to do until Q1F completed
|
|
6
|
Employee Record Card limit of 10 cost code combos in Split ID dropdown
|
Employees with large number of splits
|
Use Payroll Planning (or iPayroll FTE) for detailed work on these employees
|
Possible fix being investigated, but will require system down-time + testing
|
|
7
|
Café users no longer able to find the Excel Add-in file
|
Current Café users, mostly where there’s been a change to their user profile, PC software or hardware-
|
The add in needs to be reloaded.
|
See instructions provided. (document link in BFT webpage sidebar)
|
