Supply Chain Impacts: If you rely on specialist items purchased from third parties who have supply chains in affected regions, we recommend you discuss with your suppliers any risks to the supply of those particular items and ensure you are comfortable with the suppliers’ plans to mitigate those risks. The Purchasing Department is engaged with potentially impacted preferred suppliers and as and when any specific information is available we will publish this via Purchasing News.
Key Travel update 16th March: Widespread changes and cancellations continue as the COVID-19 pandemic affects travel arrangements worldwide. The situation is regularly changing and updating. Bookers are being asked to cancel and amend bookings online where possible. If bookers do need to email firstname.lastname@example.org with change or cancellation queries, please can the email subject line state ‘CANCEL – INSERT DATE OF TRAVEL’ or ‘CHANGE – INSERT DATE OF TRAVEL’ in order to help them manage the most urgent queries quickly.
Airline and Key Travel change fees:
Some airlines have temporarily waived their fees for changes in light of the current travel disruptions. For any scheduled flight booking, originating in the UK, made through Key Travel Online from 9th March to 30th April 2020, which is subsequently cancelled or changed by the booker, Key Travel will waive the Key Travel cancellation and change fees
. This applies to one change per booking and does not apply to bookings made on low cost airlines. Any charges in respect of cancellations or changes levied by airlines will still apply. The cost of a replacement flight may be more than the original flight and the booker will pay for this difference.
From 1st April 2020 Key Travel are implementing the Government sponsored Coronavirus Job Retention Scheme. This involves many of their employees being ‘furloughed’ temporarily and will mean that Key Travel will operate with a reduced core team. Operationally, this team will support our bookers and travellers with changes to travel, cancellations and new bookings. Whilst this core team is in place, they will also be limiting their account management and marketing support to the following services:
- Support for the above operational activity
- Situational updates and keeping in touch
The Purchasing Department will remain in regular contact with Key Travel to ensure we are aware of any future changes.
Dell: As preferred supplier of Desktop and Laptop PCs, Dell have provided specific information on standard configurations of laptops, desktops and displays lead times:
- Standard configuration laptop processor (i5-8365U) lead time is expected to be back to normal by the end of March
- OptiPlex 7070 MT lead times are due to extend by 10 days w/c 20 April, for approximately 6 weeks
- OptiPlex 7070 SFF lead times are due to extend by 30 days w/c 30 March, for approximately 6 weeks
- OptiPlex 7070 MFF lead times are due to extend by 5 days w/c 6 April, for approximately 4 weeks
- General laptop lead times may extend due to a significantly increased demand for mobile devices. This is in light of organisations implementing COVID-19 response contingency plans
Dell: To support staff members working from home Dell have increased their discount to 15% on all “home” monitors in addition to 20% off Dell branded accessories. These deals are available for staff personal use and need to be ordered via credit card. The document below details a multi-use voucher that can be applied to purchases on the Dell.co.uk store.
Dell Work From Home Initiative (PDF)
Office Depot have to suspend all desk to desk deliveries due to the COVID 19 situation and can only deliver to a reception area. Therefore any orders placed should state a reception/drop off point for the delivery driver.
Biolegend are offering 25% off Recombiant Proteins (excludes Animal Free) and Neuroscience Antibodies until the 30th June 2020. Pricing is live on Oracle Financials.